Shipping policy

Shipping Policy for Valernos

At Valernos, we are committed to delivering your orders with care, reliability, and efficiency.

Processing Time
All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Time
Estimated delivery time is 7–15 business days, depending on your location. Please note that delivery times may vary due to external factors beyond our control.

Shipping Costs
We offer free shipping on most orders. Any applicable shipping fees will be clearly displayed at checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Delays
While we aim to deliver within the estimated timeframe, delays may occur due to high demand, customs processing, or courier issues. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping details are accurate. Valernos is not responsible for orders delivered to incorrectly provided addresses.

Contact Us
If you have any questions about your order, please contact us at:
📧 Storevalernos@gmail.com